Menu
Service
We consistently value every user's experience and service rights.

Frequently Asked Questions

We have compiled the questions our customers ask most frequently with detailed answers for your quick reference. If you have any other questions or needs, feel free to contact us at any time.
Do I need to keep the faucet running the whole time? Should I use cold water or hot water?
+

Keep the water running throughout the entire use, and cold water is recommended. Cold water can solidify grease, preventing it from sticking to the inner walls of the pipes and causing clogs. After processing the waste, it is recommended to continue running water for 15–20 seconds to thoroughly flush away residual debris in the pipes.

Does a food waste disposer have sharp blades inside? Is it safe to use?
+

There are no sharp blades in the traditional sense. The device relies on blunt rotating impellers to press food against the edge of the grinding ring and grind it into particles. The grinding chamber is located about 20 cm below the drain opening. Under normal use, the grinding components cannot be reached, and legitimate products are equipped with overload protection, power-off protection, and other safety mechanisms, so they are safe to use.

What kitchen waste can be processed? What cannot be processed?
+

Can be processed: vegetable leaves, leftovers, melon and fruit peels and cores, fish bones, small chicken and duck bones, shrimp shells, eggshells, corn cobs, and other common kitchen waste.
Do not process: high-fiber, long-stem foods such as corn husks, bamboo shoot skins, and celery; extremely hard foreign objects such as large bones and shells; hot oil and large amounts of grease; non-kitchen-waste items such as plastic, metal, and glass.

Will normal drainage be affected after installation?
+

No. When the disposer is not running, water can flow normally through the grinding chamber into the drain, just like a regular sink drain. It only starts operating when processing food waste.

Can a dishwasher share the drain with a food waste disposer?
+

Yes. Most food waste disposers are equipped with a dishwasher inlet, allowing the dishwasher drain hose to be connected directly. The wastewater discharged by the dishwasher can also help flush the interior chamber of the disposer.

Copyright © 2026 Shenzhen Enyu Technology Co., Ltd
备案号